The 4th BankTech Executive Summit 2013

Keynote 6: Capitalizing the Big Data in Banking

Big Data and Customer Communications Management (CCM) are two of the hottest trends in IT industry circles. Big Data is generally characterised by the large, varied and rapidly growing volume of information that often remains untapped by existing BI and data warehousing systems. CCM is both the strategy and technology used in managing customer communications in the enterprise. Increasingly, having the capacity to process Big Data and the tools to analyse it effectively as well as effective management of an organisations?CCM processes is becoming a competitive necessity, as well as the ability to meet the increasing end user requirement to access and respond to data anywhere using their mobile touch devices. As a result, IT leaders need to rethink many aspects of how they manage and deliver information - from investment in infrastructure, data-mining and analytics tools, how documents composed in their solutions are created to feed the multi-channel consumption, to new policies for organising and accessing data, so that they can deliver more of it across various devices and in meaningful ways too.

As Big Data infrastructures are being built and Big Data analysis problems are being identified with the intent to bring new insights to everyone in the organization, few are really in position to capitalise on it now and to use Big Data to provide an end to end holistic management of customer communications. At this session, we will discuss how you can spread the benefit of Big Data analysis to the enterprise by integrating it with your traditional information and presenting it in highly visual ways that users will understand, as well as enable organizations to develop, implement and manage enterprise-class customer communications management solutions. We will show that Actuate technology provides solutions for the creation of the documents that utilize Big Data, to processing these statements for all kinds of business uses, to the storage, retrieval and the delivery of this content to the end consumers.

BIRT iHub will provide you a roadmap for how to begin, evolve and master your Big Data dilemma. Whether it is delivering critical information to employees and customers anywhere via mobile devices, finding insight from customer histories, or putting unstructured data to use, Actuate can show you the way. Actuate delivers value for businesses and customers in live environments every day, delivering millions of transactions and billions of documents for mission critical systems and documents throughout multiple industries.

Mr. Jeff Mills
VP International ?Actuate Xeons Group,
Actuate

and

Mr. Wen Siang Woo
APAC Ebterprise Group
Actuate

and

Mr. Rajan Sharma
Regional Sales Engineer, APAC Xeons Group,
Actuate