Big Data & Analytics Innovation Summit 2014

Dr. Charm is one of the few veterans in Business Intelligence and Analytics industry in Greater China. He held senior management, marketing and consulting positions in leading multinational Business Intelligence and Analytics companies. Dr. Charm was the former Regional Head, Business Intelligence Competency Centre, Asia Pacific, HSBC; the former Associate Partner, Greater China, IBM Global Business Services; and former General Manager, Business Intelligence, Greater China, Oracle Corporation. Apart from providing strategy and business analytics consulting and executive training to major clients and partners in Greater China, Dr. Charm provides advisory services to Big Data and BI start-ups in the region on strategic direction, management and funds sourcing.

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Speakers Profile

Opening Keynote Speaker	Panel Chairs	Executive Panelists	Technology Leaders


Opening Keynote Speaker

	Mr. Alan Lau Senior Partner, Head of Technology Sector, Greater China McKinsey & Company Mr Lau is a Senior Partner at McKinsey & Co, and the Greater China Head for its Telecom, Media and Technology (TMT) Practice. He has been advising media and Internet companies, telecom operators and consumer electronics makers on strategy, finance, marketing and organization transformations since the late 1990s. He has worked across the media space, advising TV broadcasters, cable operators, movie studios and print/music publishers in Asia. On the digital side, he began working in the Internet space in China since the first days of the Internet boom in 1999, and advised Internet leaders in M&A, post-merger integration, operation improvement, new business partnerships, and targeted marketing via advanced analytics. Expand Before McKinsey, he worked at Citibank London in the investment banking division, and graduated from Oxford University with a Master in Engineering.

Panel Chairs

	Mr. Alessio Marinelli Director of Analytics Advanced Merchant Payments	Mr. Terence Tang Partner, Enterprise Risk Services Deloitte

	Dr. Toa Charm Chairperson, BI & Big Data Special Interest Group & Director, Professional Development (Council Member) Hong Kong Computer Society Dr. Charm is one of the few veterans in Business Intelligence and Analytics industry in Greater China. He held senior management, marketing and consulting positions in leading multinational Business Intelligence and Analytics companies. Dr. Charm was the former Regional Head, Business Intelligence Competency Centre, Asia Pacific, HSBC; the former Associate Partner, Greater China, IBM Global Business Services; and former General Manager, Business Intelligence, Greater China, Oracle Corporation. Apart from providing strategy and business analytics consulting and executive training to major clients and partners in Greater China, Dr. Charm provides advisory services to Big Data and BI start-ups in the region on strategic direction, management and funds sourcing. Expand Dr. Charm is a Certified Business Intelligence Professional (CBIP) of TDWI in the US. He also completed a Big Data Certification Program of MIT Sloan School of Management. The research area for Dr. Charm's doctoral thesis was Impact of Organizational Capability on BI and CRM Success. Dr. Charm possesses DBA, MBA and B.Sc. qualification. He has also completed a number of senior executive programs from Harvard, UC-Berkeley, CEIBS and Fudan University. Dr. Charm found the BI and Big Data Special Interest Group (BISIG) for the Hong Kong Computer Society in 2008 - 1st of its kind in the Greater China region. BISIG members include BI and Big Data practitioners, business executives and IT leaders from leading enterprises, consulting firms, governments and vendors in the region. Dr. Charm is the author of two books to be published in 2014 - "Strategic Success of BI and Big Data Journey in Greater China" and "Strategy - Make or Break Our Company and Career Lives". Dr. Charm is an active speaker and moderator for international and local business and IT forums in Greater China. He has been the conference chair of the Annual Business Intelligence and Analytics Forum in Hong Kong since 2011 and was invited as a keynote speaker in the 2013 Annual Big Data Business Forum in San Francisco, US. Dr. Charm currently holds adjunct professorship in a number of leading universities in Greater China including University of Hong Kong, Fudan University in Shanghai and University of Macau. He was the former Honorary Advisor for the China-Trade Board of the Hong Kong Trade Development Council.

Executive Panelists

	Mr. Fuller Yu Head of Technology Risk, Group Technology & Operations AIA Group Fuller received his MBA and Master in Information Systems Management from Hong Kong University of Science and Technology. He is also a Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP).	Mr. Edwin Yuen Adjunct Associate Professor, University of Hong Kong & Formerly Chief Analytics Officer Bank of China Voted Bank Risk Manager of the Year 2011 by Asia Risk Magazine for leading Bank of China Hong Kong (BOCHK) Group in the successful FIRB accreditation with HKMA, the first ever IRB accreditation for a China-based bank in the world. Edwin was also the Chairman of the Basel Implementation Committee of the Hong Kong Bankers Association in 2011. Before his retirement in Jan, 2014, Edwin headed the Basel Implementation Office in BOCHK Group and was responsible for the development and implementation of the overall Basel Program for retail banking, corporate banking, and RWA calculation engine for the BOCHK Group consisting of four banks and BOC Credit Card International. He joined BOCHK in May 2007 and completed the IRB development in a short span of 18 months, and after complying with the regulatory requirement for a two-year model use test, secured the HKMA accreditation on January 1, 2011. He further led the Bank Group in the AIRB development and implementation during 2011 for the corporate, FI and sovereign portfolios. Expand Prior to his current position, Edwin was appointed by the UK FSA as senior examiner for Basel accreditation. He was the Head of Risk Analytics for Standard Chartered Bank based in Singapore, responsible for the successful global implementation in Asia, Europe, Middle East and North America for its Basel II Program with the UK FSA for the wholesale banking division. He held various senior positions in Canadian Imperial Bank of Commerce (CIBC) in Toronto, Canada and United Overseas Bank in Singapore. Edwin is a Basel implementation expert with over 10 years Basel experience and two successful IRB implementations. He has more than 20 years experience in risk analytics and computer system development and implementation experience. Edwin holds MBA degree, post-graduate Diploma in Management and B.Sc. degree with honours, all from the University of Hong Kong.

	Ms. Minda Liu Head of Decision Science China Construction Bank Minda is currently the Deputy Head of Marketing Division at China Construction Bank (Asia) in Hong Kong. She has over 15 years of Analytics and Database Marketing experience in leading financial institutions and multiple markets. She specializes in utilizing analytics tools to guide the formulation of marketing plans and optimize business strategies, introducing a discipline of scientific and fact-based decision making process across the company, and with strong experience in executing direct marketing, portfolio management and cross-sell campaigns. Prior to China Construction Bank (Asia), Minda was with American International Group and has held various positions in AIG Consumer Finance Group and AIA.	Mr. Wayne Pales Head of Smart Grid Program CLP Power Mr. Wayne Pales has worked in the energy industry for over twelve years. In that time, Mr. Pales has held numerous positions for various gas and electric utilities and performed key roles in the introduction of full retail contestability into Australia; mergers & demergers; and various business transformation programs. Expand In 2009, Mr. Pales joined CLP Power Hong Kong Limited and for the first few years was responsible for setting its technology and cyber security direction before moving to head the Smart Grid Program Organization in early 2012. Wayne is now tasked with identifying Smart Grid solutions that will bring value to CLP Power's customers in Hong Kong and is specifically focused on technologies such as Smart Meters. In 2013, Wayne led the team to launch a program featuring the first Advanced Metering Infrastructure (AMI) system in South East Asia that works from the billing system all way through to the smart meters in the field and out to the customers via mobile applications.

	Mr. Darren Fifield Regional General Manager, APAC, Marketing Solutions eBay Enterprise Responsible for leading eBay Enterprise's operations across the Asia-Pacific region, Darren's key role is assisting clients to maximize the revenue they make from the world of eCommerce as we successfully engage, convert and retain consumer loyalty, and thus maximize sales. A veteran marketer with over 20 years of experience in the Asia Pacific region, Darren's Asian consumer knowledge is both wide and deep having worked in partnership with brand owners, retailers and agencies.. Expand Prior to joining eBay Enterprise, Darren was Vice President of strategic sales and client development at Kelly Services Asia-Pacific, where he built the sales organization throughout the Asia-Pacific region. In addition to Kelly Services, Darren has WPP, Aegis Media and Nielsen on his resume as past employers.	Mr. Anil Raparthi Business Intelligence Lead, APAC Fossil Anil Raparthi is a Business Intelligence Lead at Fossil Asia Pacific Limited (HK), which is an American designer and manufacturer of clothing and accessories, watches and jewelry with ten major Brands. Expand He is specialized in various BI technologies with over ten years of competency. Currently he is managing entire BI services at Fossil APAC for its three major Business Groups in eight different subsidiaries/countries in APAC. Prior to joining Fossil, Mr. Anil Raparthi worked with Bayer AG, IBM and HCL Technology where he managed various BI Projects and Services with several multi-national clients located in APAC, EMEA and AMERICAS.

	Mr. Eric Meeks Head of CRM Analytics MRM // McCann Eric is the head of CRM Analytics for MRM//McCann Hong Kong. In this role Eric manages the CRM Analytics team and works hand in hand with clients to provide online and offline statistical and analytics support that drives actionable data driven insights and customer value. Prior to joining MRM//McCann Eric was a Senior Marketing Intelligence Analyst at Neutrogena in Los Angeles. Expand He holds an MBA and degrees in Computer Science and Economics. His diverse international experience spans North America, the Middle-East and Asia. Clients that Eric has worked across include the likes of Estée Lauder, Johnson & Johnson, Intel, Sunovion, Novartis, General Motors and Google.	Mr. Lewis Tam CISO Ping An Insurance (Group) Company of China Mr. Lewis Tam is the Head of Information Security of Ping An Insurance (Group) Company of China, which is the first integrated financial services conglomerate in China with diversified business profile including insurance, commercial banking, securities brokerage, trust and investment, asset management and corporate pension, since November 2007. Expand Lewis has over 25 years' international experience in risk management, information technology and project management, specializing in the banking and finance industry. In particular, Lewis directs information security strategies for enterprises for more than a decade, and received the Information Security Leadership Achievements honor from (ISC)2 in 2009. Lewis previously served as a Vice President for Bank of America, and headed a number of different functions including Information Security, IT Compliance, Technology Risk Management, Internal Control and Project Management. Prior to this, Lewis was the Principal IT Auditor and also leaded the worldwide financial system development for American Express. While most of these assignments were with regional responsibilities, Lewis has offices based in different countries including China, Hong Kong, and Australia.

	Ms. Malou Caluza, Director for Operations & Chief Marketing Officer Qnet Ms. Malou Caluza is currently QNET's Director of Operations and Chief Marketing Officer heading four key departments in the company- the Marketing Department in Thailand, the Global Support Centre and Data and Process Control departments based in Hong Kong, and the 24/7 Multilingual Contact Centre in Malaysia. She is one of QNET's top management people who focuses and works hard in effectively combining deep commitment to charitable pursuits and high-octane sports sponsorships, award-winning Customer Experience practices and the effective marketing and sales of quality lifestyle products and services. Her focus on local service with a globalised business strategy with personal touch and on-the-ground understanding brought the company to greater heights. Expand Adding to her over 20 years of solid experience ranging from Customer Service, Business Development, Localisation, General Operations and Marketing, Malou's global achievements further testify her passion and commitment to her work. She has been awarded Best Executive in both Asia Pacific and Global categories in the Top Ranking Performers Awards of Contact Centre World held in Singapore and in the United States respectively. She was also awarded as CRM Director of the Year by Asia Pacific Customer Service Consortium in Hong Kong and is presently a CRE Community Leader, Honourable Speaker and Panelist in a number of Customer Service Quality Standard events arranged by Asia Pacific Customer Service Consortium in Hong Kong and Malaysia. Malou's signature has always been one of her favorite priceless possessions. She believes that it is a reflection of her hard work, personality and convictions. Her personal signature always follows the inspiring closing, "In service". That explains the QNET success formula.	Mr. Lim Shih Hsien Head, Information Security The Hong Kong Jockey Club Mr. Lim Shih Hsien is currently heading the information security function of the Hong Kong Jockey Club (HKJC). He is responsible for the development and implementation of its information security roadmap, and for ensuring the HKJC's information security polices, standards, guidelines and processes are appropriately enhanced, communicated, and applied. He is also tasked to identify new technology risks and ensure that effective mitigation measures are implemented. Expand Shih Hsien started his professional career in the public IT sector in the 1990's and moved into information security in 2002. He has held positions in IT, information security and strategic information security planning with the Infocomm Development Authority of Singapore, Singapore Airlines and Singapore¡¦s Ministry of Health (MOH). Prior to joining the HKJC, Shih Hsien was the Director, Identity & Security Services of the MOH Holdings P/L. He was responsible for developing the security technical architecture, policies and processes for public healthcare programs, in particular Singapore¡¦s National Electronic Health Record (NEHR).

	Mr. Dave Chan Regional Director, Business Intelligence UBM Dave Chan, CBIP (Certified Business Intelligence Professional), is a business analytics practitioner with over a decade of experience implementing Business Intelligence programmes for retail banking, media and healthcare organizations. Currently employed at UBM Asia, a UBM plc company, Dave is the Regional Director of Business Intelligence, leading the CRM programme and delivering self-service marketing analytics. Prior to UBM Asia, Dave was with HSBC and has held various positions in regional CRM, BI and strategic planning of retail banking. Dave is an Open-Data enthusiast and a speaker at Tableau Conference and Predictive Analytics Summit.

Technology Leaders

	Mr. Addison Chi Solutions Architect, Greater China Arista Networks Addison has more than 10 years experience in IT consulting and solution sales. Since joining Arista in 2012, he is responsible for leading the solution sales in Greater China. He is particularly focused on financial services industry high frequency trading, Web 2.0 Cloud datacenters, Big Data platforms and digital advertising solution. Expand Prior to Arista, Addison worked in Google, Cisco across United States and Greater China. He was first-class graduate with Computer Science bachelor degree in Tsinghua University (Beijing, China) and received Master of Philosophy (MPhil) in Computer Science from Hong Kong University of Science and Technology (HKUST).	Mr. Leo Chan Consulting System Engineer, Data Center & Virtualization Cisco Greater China

	Mr. Daniel Kwong SVP, IT & Security Services CITIC Telecom CPC Mr. Daniel Kwong joined CITIC Telecom CPC in July 2009 as General Manager, Security Services and was appointed as Senior Vice President, Information Technology and Security Services in September 2012. Mr. Kwong was also appointed by CITIC Telecom International Holdings Limited as a member of Technology Innovation Committee in Oct 2009. Expand Apart from leading the Security Services team to manage and develop TrustCSI™ information security solutions and services, as well as establish strategic partnership relations with different security product vendors for strengthening the solution offerings and service levels; Mr. Kwong is also entrusted to the development of new cloud services - SmartCLOUD™. He also leads the Information Technology Services team to ensure the optimal delivery and operation of CITIC Telecom CPC's IT infrastructure and applications services. Mr. Kwong has over 16 years of development and management experiences in information technology areas, including working in Motorola. He was also the senior manager of Information Technology in Jones Lang LaSalle Limited prior to joining CITIC Telecom CPC, responsible for management of information technology in Asia Pacific Regions. Mr. Kwong holds the Bachelor Degree of Science from the University of Waterloo and Master Degree in Information Technology from the Hong Kong Polytechnic University. He also possesses the professional qualifications of ITIL.	Mr. Derek Leung Pre-Sales Manager Informatica Mr. Leung serves as the Pre-Sales Manager of Informatica Hong Kong. During his tenure at Informatica, Mr. Leung has been helping companies to achieve business imperatives through the use of data integration, master data management and information life-cycle management technology. Prior to joining Informatica, Mr. Leung served at SAP, where he was responsible for overseeing the Business Objects product line. Mr. Leung had been working on Business Intelligence solutions for over 13 years and he had solid experience in Data Warehouse, Data Integration, Data Migration, Data Synchronization, Reporting and Dashboard solutions for different industry fields. Expand Mr. Leung earned a bachelor's degree in computer science from Chinese University of Hong Kong and a master's degree in E-commerce from Hong Kong Polytechnic University.

	Mr. Chan Tsz Hong Senior System Engineer NetApp	Mr. James Hunt Senior Finance Industry Consultant Teradata James worked for NatWest Bank in the UK for 11 years where he held a variety of positions in Retail and Corporate banking. As well as business focused roles in Branch Banking, Risk and Relationship Management, he moved into analytical functions within Corporate Banking, and finally into the Corporate Banking Data Warehousing team, where he played a key role in the development of a new Data Warehouse, and led the team delivering user support and data warehouse application development. On joining Teradata in 1999 James worked initially as a Finance Industry Consultant in Teradata's UK team, and then moved to the EMEA team in 2005. During his time at Teradata James has engaged with a range of banks across EMEA, both on a pre-sales and project implementation basis, focusing particularly on the Finance, Customer Value and Risk Management (including Basel II & III) subject areas. Expand James has an unusually broad range of skills covering both business and IT, including finance, profitability analytics, performance management, risk management, Basel II/III, consultancy, sales, project management, business analysis , BI design & development, application design and development, data modelling, and SQL. Projects Highlights (at Teradata) Sale and successful implementation of Teradata's 'Value Analyzer™'; customer value solution to banks in the UK, Sweden, Spain,South Africa Co-developed Teradata's Data catalogues for Basel II and Basel III Sale and conceptual design of Cost allocation engine for major global shipping company Single Customer View and Data Quality project and workshops for top-three UK bank. Management Information Systems and Process review for bank in Republic of Ireland. Data Warehouse benefits and business case development for major Scottish Bank. Data Warehouse infrastructure and BI Governance review for major bank in Central/Eastern Europe. Data Warehouse infrastructure and BI Governance review for major Swedish bank. Industry Focus Primarily Financial Services Industry focus, however James also supports Teradata's other industry teams, particularly in the area of Customer Value analytics.